Privacy Policy

Solutions Transport places great importance on protecting personal information. This policy explains what personal information may be collected when you use our website, including our contact form, why we collect it, how it may be used, and what your rights are.

1. Person Responsible for the Protection of Personal Information

The person responsible for the protection of personal information at Solutions Transport is:

Johanne Dufresne
Person Responsible for the Protection of Personal Information
Solutions Transport
Email: info@solutionstransport.ca
Phone: 450-468-0001

For any questions regarding the protection of your personal information, you may contact this person using the contact information above.

2. Personal Information We Collect

When you contact us through our website, including through our contact form, we may collect the information you choose to provide.

This may include your name, email address, and the content of your message, as well as any other personal information you voluntarily choose to include in your request.

We limit the collection of personal information to information that is necessary to respond to your request and provide our services.

3. Why We Collect This Information

Information provided through our website may be used to:

• respond to your questions and inquiries;
• communicate with you regarding a transportation request;
• prepare or provide a quote when requested;
• follow up on a request or communication;
• provide and administer our services;
• comply with legal and administrative obligations, when necessary.

Personal information is not used for purposes that are incompatible with those for which it was collected, except where permitted or required by law.

4. Use of and Access to Personal Information

The personal information collected is accessible only to individuals who need it to perform their duties or process your request.

Information submitted through the contact form is forwarded to Solutions Transport so that we can review your request and respond to you.

Depending on the technological tools and services used to operate the website, contact form, or electronic communications, certain information may also be processed by service providers that are necessary for the operation of these tools.

We take reasonable measures to protect personal information against unauthorized access, use, disclosure, or destruction.

5. Disclosure of Information to Third Parties

Solutions Transport does not disclose your personal information to third parties for purposes unrelated to those described in this policy, unless you consent or such disclosure is permitted or required by law.

When we use service providers to support our operations, they may have access to the information necessary to perform their services. We seek to limit this access to the information necessary for their functions.

6. Retention and Destruction of Personal Information

Personal information is retained only for as long as necessary for the purposes for which it was collected, subject to applicable legal, administrative, or business requirements.

When personal information is no longer required, it is destroyed or otherwise handled appropriately in accordance with applicable practices.

Personal information retained in electronic or paper form is subject to security measures appropriate to its nature and level of sensitivity.

7. Cookies and Similar Technologies

Our website may use cookies and other technologies necessary for its operation, security, improvement, or certain analytical functions.

The way cookies are used may depend on the services and tools integrated into the website.

For more information or to manage your cookie preferences, please visit our page:

Manage Your Cookie Preferences

https://solutionstransport.ca/gestion-des-temoins

8. Your Rights Regarding Your Personal Information

You may ask Solutions Transport whether we hold personal information about you and, subject to the exceptions provided by law, request access to that information.

You may also request the correction of personal information that is inaccurate, incomplete, or ambiguous, or whose collection, disclosure, or retention is not authorized by law.

Any request concerning your personal information must be made in writing and addressed to the person responsible for the protection of personal information using the contact information provided in this policy.

Solutions Transport processes access and correction requests in accordance with applicable personal information protection requirements.

If you have a question, concern, or complaint regarding the protection of your personal information, we encourage you to first contact our person responsible for the protection of personal information.

9. Changes to This Privacy Policy

Solutions Transport may modify this privacy policy when necessary to reflect changes to our practices, services, technological tools, or applicable requirements.

The most recent version of this policy will be published on this page, and the date of the latest update will be indicated at the beginning of the document.

Contact Us

For any questions regarding this policy or the protection of your personal information, you may contact us:

Solutions Transport
450-468-0001
info@solutionstransport.ca